What are the delivery costs ?
We offer delivery at a fixed rate of $ 4.99 CAN anywhere in Canada. For orders of $ 75 or more, we automatically send you FAST delivery for FREE.
ELSEWHERE IN CANADA
We offer delivery at a fixed rate of $ 7.99 CAN all over Canada. For orders of $ 100 or more we automatically send delivery FAST and FREE.
USA / Express delivery
In the United States, the delivery costs are fixed and are 16.00 $ CAN.
INTERNATIONAL / EXPRESS delivery
The delivery costs are established according to the country of destination and the weight of the package. They vary between 15.00 $ and 65.00 $ CAN. The costs will be indicated once in the shopping cart, just before confirming the order.
What are the delivery terms ?
Orders are generally dispatched and delivered within 5 working days. Weekends and holidays must be excluded from the delivery time. We send an order confirmation email (with tracking number). Write to us if you still haven't received your order within 5 working days of this email.
USA / EXPRESS delivery
Orders are usually shipped and delivered within 2 to 5 business days. Weekends and holidays must be excluded. We send an email when the order leaves with Canada Post. Write to us if you still haven't received your order within 7 working days of this email.
Orders are shipped within XNUMX working days. Delivery times may vary depending on the destination country. It takes between XNUMX and XNUMX working days. It is necessary to refer to the calculation of delivery costs once in the shopping cart to know the costs that will be added to the order. We send an email when the order leaves with Canada Post. Write to us if you still haven't received your order within XNUMX working days of this email.
Do you have retailers ?
Yes. Bajoue products are also available in a few stores all over Canada. However, some of our creations are exclusive to our online store.
What are your return policies?
For any question concerning a return / exchange contact us at: email@example.com
- If I made a mistake in the size / color / model?
- If there is an error in my order or if a product is defective?
- If I want to cancel my order once it has been sent?
The costs incurred to return an order that has been delivered are AT THE CUSTOMER'S COST.